Jewelry Care

Always store your jewelry pieces individually, preferably in your CiCi'De Gem soft-lined box or satin bag so that they don’t rub together, scratch or tangle. Particular care should be taken with gemstones to ensure that they do not knock against one another when stored. Remember to keep your chains and necklaces fastened so they don’t become tangled.

How do I prevent my jewelry from tarnishing? 

To prevent your jewelry from tarnishing, make sure to avoid extreme humidity or heat. Your gold vermeil and silver jewelry should be kept in a dark, cool and dry place. With time and wear, sterling silver will naturally become oxidized and eventually tarnish.

Good to Know

To prevent your jewelry from tarnishing, make sure to avoid extreme humidity or heat. Your gold vermeil and silver jewelry should be kept in a dark, cool and dry place. With time and wear, sterling silver will naturally become oxidized and eventually tarnish. In order to slow down the oxidation process, store your silver jewelry in a sealed bag, airtight or jewelry box. Wearing your jewelry often will also help prevent tarnishing. However, if your jewelry is stored for long periods of time, occasional cleaning is recommended to maintain shine and keep oxidation at bay.

All our CiCi'De Gem’s sterling silver jewelry is rhodium plated which protects the silver from exposure and helps reduce long-term tarnishing. Your jewelry is particularly susceptible to damage from the effects of chemicals present in perfume, hairspray, make-up, nail polish remover, body oils, sun tan lotion and deodorant.

Finally, do not keep jewelry in direct sunlight as prolonged exposure to sunlight can cause many gemstones to fade and lose their color. 

How do I clean my jewelry?

Clean your jewelry carefully with a soft, non-abrasive and lint-free cloth or chamois; this helps maintain or bring back its shine. If necessary, you can mix a solution of mild dish soap and warm water, and use a soft toothbrush or a cloth to remove any grime. Once cleaned, rinse your jewelry with clean water and pat dry with a soft cloth.

Avoid using ‘dip’ polish or abrasive jewelry cleaners as these contain harsh chemicals and can damage your jewelry over time.

We also do not recommend the use of any jewelry polishing cloths which have been treated with cleaners or polishing agents. 

Tricks for metal allegies and discolour

If you are allergic to gold-plated earrings, or get a rash or itchy reaction when wearing them, try applying a thin layer of clear nail polish on the post and scroll. When it eventually wears off, just re-apply it. Same result if you want to prevent the discolour.
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